Why? Because we want you to enjoy your life, and believe that encouraging you to take small, positive steps (and rewarding you for them) is more successful than dramatic life changes that sound good in the moment, but are hard to maintain once the initial enthusiasm has waned.
We believe that the secret to long-term good health is small, consistent steps in the right direction. And that’s just what we help you to make.
Our mission is to protect our customers and inspire them to lead healthy and rewarding lives by making small, positive changes to their daily habits.
Everything we do is designed to make this desirable and easy for them – from only selling Vitality’s award winning insurance products to our complimentary range of rewards and benefits. Providing the highest levels of personal customer service is core to ViiSana’s offer, with an engagement team supporting members at every stage of the process to ensure that they get the most from their policy.
We don’t want our customers to wait until they make a claim to get value from their insurance policy, we want them to enjoy benefits that reward and enrich their life throughout the term of their policy.
Our goals and approach
Everything we do for our customers – from the quality of the protection we offer to the rewards you earn – is designed to help you take small steps to a better you.
Our goals are:
To help our customers live healthy and rewarding lives, and genuinely add value.
To provide the best possible customer service.
To be a responsible and supportive employer.
To change the public perception of life and health insurance.
We will achieve them by:
Offering our customers the best life and health insurance available.
Rewarding them for taking small, positive steps to a healthy life.
Being an active and responsible member of our local communities.
Ensuring that our consultants are inspired, valued and given the tools and support to confidently do their jobs.
Meet the ViiSana team
Paul is an experienced company director with a wealth of success in sales and marketing roles across a number of industry sectors. A family man with four children to keep him busy, he has a passion for the sea, keeping fit, and his local football team.
James has held senior positions within the financial services industry, covering governance in highly regulated environment. A surfer at heart, James has two children and talent for drumming.
With a successful career spanning senior marketing and business development roles, Lisa is the sales personality behind ViiSana. She’s also a mum of three and an avid paddle-boarder and keep fit fan.
Justin has a wealth of experience in the financial services marketplace. He’s a rugby fan, snappy dresser and a doting father of two girls.
Lucy made the move to ViiSana when the company first started. Possesing an unwavering abilty to keep smiling through out the day – Lucy is a key member of the team. She is a proud Mum to Henry, enjoys keeping active and spending time with friends and family.
Jules has broad range of experience spanning healthcare marketing and digital project management both within client and agency roles. With a love of mountain walking and the great outdoors she’s always up for a challenge.
Sonja oversees our Customer Engagement Programme alongside Lucy, ensuring that policy holders get the most from their ViiSana Additions rewards and benefits. In her spare time she is a talented sports massage therapist and enjoys a spot of selling vintage tools and home-wares. She has 3 children and is always the last one to leave a party.